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Public Transport Information

 

The council is responsible for co-ordinating public transport services across West Lothian, although individual services are provided by private operators (ScotRail, First Edinburgh, etc.). In some cases, the council may contract a private firm to run a service which might not otherwise be commercially viable. It can also take up complaints on behalf of the public.

Public Transport Information is available from the Council's Information Service (CIS) offices and bus and train operators. Printed timetables for some council contract services are also available.

Alternatively follow the links to Traveline and Transport Direct web pages on the right of this page.

Traveline is Scotland's national public transport information service and provide impartial timetable and journey planning information for all of Scotland. This includes buses, trains, coaches, subway, ferries and Scottish internal flights.

Transport Direct offers information for door-to-door travel for both public transport and car journeys around Britain.

Service Standards

We will:

Provide travel information on bus and rail timetables in West Lothian;

Ensure that operators perform to contract for services supported by the council;

Monitor performance of supported services and commercial operations;

Assess demand for new services and implement them if they are approved; and

Works with operators in the first instance to try to resolve customers complaints.

Updated 17/12/2013

 

 

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